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  • PDF Maps of Shipping Locations
  • How much is Shipping?

    Shipping depends on many variables like weight and destination of your product. Due to multiple distribution centers, numerous products and various shipping methods the actual freight costs can only be determined when the order is complete.

    We provide estimated costs with each order but understand that this is an initial look at current costs for a future event. ADG uses UPS Ground for most parcel shipments but will use LTL carriers when orders exceed 150-200 pounds. We provide charges based on published UPS rates from FOB points to your Client's final destination

    There is a $25.00(G) handling charge on foreign shipments. C.O.D. shipments are not available.

  • What about Freight Charges, Claims, and Breakage on a 3rd Party Billing?

    ADG is not responsible for items lost or damaged in transit. All claims must be filed with the respective carrier.

  • What kind of Packaging is Available?

    All ceramic and some glassware orders are shipped in a Damage Resistant Master Carton. Requires an additional $6(G) per carton charge.

    Quantity Per Carton 24 or 36.

    Reduce costly follow-up and Customer inconvenience for breakable items that have been historically at risk during shipping.

    Specifically designed to meet UPS, Fed-Ex and USPS shipping standards for breakable, ceramic and glassware drinkware.

    Reusable and offers a flexible configuration that meets multiple sizes.



    Special mailers and gift boxes are available for many items. All boxes are shipped bulk, unless you request ADG Promotional Products to insert your item into a box with a charge for this service of $0.20(G) per unit.

  • How much does Split-Ship Service and Drop Shipments Cost?

    Up to three (3) locations are included in your Service Advantage Fee. If additional locations are needed there is a $5(G) charge per address. Excel spreadsheet file is required with complete address locations provided via disk or email.

    FOB points: All merchandise is shipped by motor freight or ground carrier based on shipment weight and destination. Shipments from following facilities: FOB Upstate New York 12010; FOB Laredo, TX 78045; Mankato, MN 56001. ADG Promotional Products will determine the Factory FOB point based on inventory availability, process capability, and final shipping destination. Distributors will be notified of factory FOB point on order acknowledgements. We recommend that Distributor's contact Customer Service to confirm FOB point on jobs with special requirements.

    Freight Charges: Most orders over 200 pounds can be shipped by truck LTL for lower freight rates. Orders requiring inside or residential delivery must be noted on the purchase order. Failure to do so may result in delayed delivery and freight charges being charged to your account. ADG Promotional Products reserves the right to forward additional freight billing from the carrier after the original invoice is submitted for miscellaneous fees that may include inside delivery, residential delivery, re-delivery, address corrections, or container shipment penalties.

    If you require shipping via a small package carrier for Ceramic or Glassware items, ADG will pack the order into larger protective cartons. To ensure safer delivery of UPS, FedEx and USPS shipments, a Master Protective Cartons(s) is used at an added cost of $6(G). In the event you decline the use of these protective cartons for ceramic mugs or glassware, it is understood that ADG Promotional Products is not responsible for any breakage claims.

    If Distributor elects to use an outside shipping account (3rd Party Billing) they will be responsible for working with the freight company on any communications and/or claims.

  • What is Harmonized Tariff Schedule "HTF" (also referred to as a "Schedule B" code)?

    "HTS" code is used to classify product types for international shipments.

    Writing Instruments & Keytags (Metal, Plastic, All Decoration Methods)
    9608.10.0000

    Drinkware (Glass, Ceramic, All Water Bottles, All Decoration Methods)
    6912.00.4810

    Pocket Planners and Padfolios with Vinyl Covers
    4820.10.2060

    No Code Available - Products Made 100% in the USA
    Calendars
    Greeting Cards
    Planners with Stitched Covers
    Gildan Apparel
    HDI Apparel

    No Code Available - Products Made 100% in Mexico
    ALL PIM Apparel - shirts, hats, fleece, etc.

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4 of our best services for 1 advantage fee!

1 Multiple Product Order • 1 Service Advantage Fee: $25(G)

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